Appellant booked a new car and paid the entire sale consideration. The dealer delivered used car which was used for “Demo-Test-Drive-Vehicle”. Not only this as per findings recorded by National Commission, the car which was delivered was a defective car- amounting to unfair trade practices and also dishonesty. Held, Non-delivery of new car despite payment of full consideration, and, delivering a defective or used car instead is “unfair trade practice”. Dealer directed to deliver new car with costs of Rs. 100000.
[Rajiv Shukla v. Gold Rush Sales & Services Ltd., (2022) 9 SCC 31]